* Time – Customers 7 days to request a refund from time of delivery. 

* Method of refund – To the same form of payment used.

* Product condition – Must the item be new, not used.

* Refund contact info – initiate a return by emailing info@smmadellc.com 

* Charges, if any – Customers are reliable for return shipping. 

NO refunds on personalized items.